Jiangxi Airuida Electric Porcelain Electrical Co., Ltd. Can, based on the actual situation of this bidding project, provide users with high-quality 7x24 hotline response service, available 365 days a year without any breaks.
Receive feedback on usage and fault declarations at any time, respond promptly to user requests, and users can submit service declarations to the User Service Response Center through various means. For example, by phone, fax, letter, email, or visiting. The user service center is manned by a dedicated person who will transfer to wireless paging and mobile phones after work, and will be worn by the on duty personnel of the user center. Upon receiving a customer service call, respond promptly to the customer's service request and propose a solution within 10 minutes. If on-site service is required, arrive at the site within 1 to 6 hours to resolve the issue.